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Guest Experience & True Coffee Lead

About Grace Church

Grace Church is a Christ-centered, non-denominational church committed to helping people See Jesus, Know Jesus, and Live like Jesus.

Position Summary

Grace Church is seeking a Guest Experience & True Coffee Lead—someone who thrives in both daily operations and hands-on event execution. This role provides leadership for the day-to-day operations of True Coffee while helping bring weekend services and special events to life through preparation, execution, and volunteer leadership. The ideal candidate is organized, people-focused, and passionate about creating welcoming experiences that reflect the heart and mission of Grace Church.

Job Responsibilities

  • Recruit, lead, and support volunteer teams for Sunday services and special events

  • Schedule and communicate with teams through CCB, email, and text

  • Train volunteers on financial processes and ensure accountability in transactions

  • Maintain clean, organized spaces that reflect excellence and care

  • Provide ongoing training to create a consistent guest experience

  • Manage inventory for True Coffee and special events

  • Execute weekend service responsibilities and special events

  • Evaluate and implement systems and process improvements

  • Maintain confidentiality and integrity across teams and processes

Qualifications

  • A growing relationship with Jesus and commitment to the mission and values of Grace Church

  • Experience leading, training, and developing volunteer teams

  • Strong organizational and communication skills with the ability to manage details and competing priorities

  • A heart for hospitality and creating welcoming guest experiences

  • Ability to be both a strategic thinker and hands-on team player

  • Experience in hospitality, coffee, retail, events, or a related field preferred

Leadership & Ministry Expectations

  • Attend worship services and financially support the ministry of Grace Church

  • Contribute to a positive staff culture through collaboration, initiative, and engagement with the team

  • Model excellence, integrity, and a strong work ethic in all responsibilities, reflecting a commitment to honoring God

 

Email resume and any other relevant information to jenniferh@gracechurchreno.org 

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Info@gracechurchreno.org | 775-747-9000

Office Hours 9AM to 4PM Monday - Thursday

Grace Church is a non-denominational, Christ-centered Church.

©2026 by Grace Church Reno

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