Guest Experience & True Coffee Lead
About Grace Church
Grace Church is a Christ-centered, non-denominational church committed to helping people See Jesus, Know Jesus, and Live like Jesus.
Position Summary
Grace Church is seeking a Guest Experience & True Coffee Lead—someone who thrives in both daily operations and hands-on event execution. This role provides leadership for the day-to-day operations of True Coffee while helping bring weekend services and special events to life through preparation, execution, and volunteer leadership. The ideal candidate is organized, people-focused, and passionate about creating welcoming experiences that reflect the heart and mission of Grace Church.
Job Responsibilities
-
Recruit, lead, and support volunteer teams for Sunday services and special events
-
Schedule and communicate with teams through CCB, email, and text
-
Train volunteers on financial processes and ensure accountability in transactions
-
Maintain clean, organized spaces that reflect excellence and care
-
Provide ongoing training to create a consistent guest experience
-
Manage inventory for True Coffee and special events
-
Execute weekend service responsibilities and special events
-
Evaluate and implement systems and process improvements
-
Maintain confidentiality and integrity across teams and processes
Qualifications
-
A growing relationship with Jesus and commitment to the mission and values of Grace Church
-
Experience leading, training, and developing volunteer teams
-
Strong organizational and communication skills with the ability to manage details and competing priorities
-
A heart for hospitality and creating welcoming guest experiences
-
Ability to be both a strategic thinker and hands-on team player
-
Experience in hospitality, coffee, retail, events, or a related field preferred
Leadership & Ministry Expectations
-
Attend worship services and financially support the ministry of Grace Church
-
Contribute to a positive staff culture through collaboration, initiative, and engagement with the team
-
Model excellence, integrity, and a strong work ethic in all responsibilities, reflecting a commitment to honoring God
Email resume and any other relevant information to jenniferh@gracechurchreno.org
